Shipping policy

All orders ship within 1-3 business days of being placed.

Transit Estimates (After Shipping)

• NCR/CALABARZON: 1–4 days
• Others: 3–12 days

Note: Delays may occur during holidays, high-volume periods, or due to courier issues.

1. Shipping Options

• Pay Shipping Fee Now — ₱50
  Pay the shipping fee upfront via GCash/Maya. Product balance is collected upon delivery (COD).
  
  **We require this upfront fee to reduce failed deliveries and ensure parcel security.**
  
  
• Pay Shipping Fee Later — ₱100
  Shipping fee is collected upon arrival with your parcel (COD).
  
  **This option carries a higher fee due to handling risks and frequent returns.**
  

2. Tracking

Once your order is fulfilled, a tracking number will be sent via email or SMS.

3. Failed Deliveries & Redelivery Requests
If a parcel is returned to us due to failed delivery and you request redelivery, the shipping fee must be paid twice — once to cover the original failed attempt, and once for the new shipment. This ensures we can recover courier costs and continue offering reliable service.

4. Lost or Delayed Packages
We are not responsible for:

• Delays caused by couriers or customs
• Lost packages due to incorrect or incomplete addresses
  

However, if your parcel appears lost or stuck in transit, contact us and we’ll help coordinate with the courier.